Shipping and Returns Policy

Shipping Policy

Myson Products does not currently ship orders outside of the United States. Primary shipping methods are UPS Ground and USPS. Orders to Hawaii, Alaska and U.S. territories will be shipped via US Postal Service Priority Mail. Express and/or Overnight delivery services are not available at this time.

Available store items are typically shipped (processed, packed, and submitted to UPS or USPS) within 3 business days unless otherwise specified. Special orders/requests may take longer to process. Please allow a few more business days for delivery. Shipping and handling times are approximate and not guaranteed.

Customers are notified via e-mail of any backorder situations and have the option to cancel the backorder prior to shipment.

Shipping Costs

* - Total value of merchandise before sales tax, if applicable.

Returns & Exchange Policy

Items maybe returned or exchanged within 21 days receipt of goods. Please contact us returns@mysonproducts.com with the following information:

• Order Number
• Product Name(s) and Product Number(s)
• Reason for Return/Exchange

Returned items can be shipped back to us via US Mail or any private parcel carrier. Refunds or credits are limited to the value of the item and any taxes charged.

Items being returned must be unused, in their original packaging, and should be sent back to us in the original shipping carton.

Myson Products is not responsible for returned items until they are receive by us. As such, customers should insure their returned items. Package insurance is free (up to $100) with UPS and FedEx.

Sales Tax Policy

Shipments to New York residents are subject to applicable sales taxes. No sales taxes are applicable elsewhere at this time.